The COVID-19 hotline is a service operated by the healthcare professionals at the KY Poison Control Center who can provide advice and answer questions. Please be patient as we are handling a high volume of calls and want to give everyone the time they deserve. For general information, please review the website prior to calling the hotline. Guidance is being added as it becomes available.
For general inquires, email KYcovid19@ky.gov. Please be patient as we handle a high volume of emails.
Current as of March 31, 2020 at 5 p.m. Eastern time
Kentucky Coronavirus Monitoring
Number Tested: 7,556
Note: Data includes confirmed cases of COVID-19 reported to KDPH.
In the event of a discrepancy between case confirmations, please note kycovid19.ky.gov is reporting confirmed cases by the Kentucky Department of Public Health (KDPH). We are working diligently to confirm cases as they are reported to KDPH.
The Kentucky Department for Public Health (KDPH) is responding actively to the COVID-19 situation. Our State Health Operations Center is operating at Level 1, its highest activation level. This respiratory disease was first detected in a Kentucky resident on March 6, 2020.
Gov. Andy Beshear's Communications Office (news releases, other advisories)
Gov. Andy Beshear's YouTube Channel - all posted news conference videos. You can view livestream events here.
CHFS COVID-19 Resources - you'll find information and links to resources related to CHFS agency response to COVID-19 and its impact on our programs, services and the people we serve.
The Office of Inspector General is the regulatory and licensing agency for all health care, day care and long-term and child adoption/child-placing agencies in the commonwealth. Visit CHFS COVID-19 Resources for Office of Inspector General guidance related to COVID-19.
If you have developed a fever or respiratory symptoms and believe you have had exposure to a known case or traveled to an area with community spread, isolate yourself from others in your home and contact your healthcare provider or local health department to describe your symptoms and any recent travel before you go to the healthcare facility.
For the latest information and prevention updates, visit the Centers for Disease Control and Prevention 2019 novel coronavirus site
Kentucky Department for Public Health recommends following the CDC Guidelines for preventing COVID-19 spread in communities.
|At home||At work|
|K-12 Schools and Childcare programs||Colleges and Universities|
|Healthcare settings||Pregnant women and children|
|Those at risk for serious illness from COVID-19||Large events and gatherings|
|Homeless shelters||First responders|
|Reducing stigma||Guidance for Kentucky Community- and Faith- Based Organization|
|Social Distancing while in Recovery|
Kentucky Department for Public Health wants you to protect yourself and your family.
|Prepare yourself, your family and your community||CDC Talking with children about coronavirus|
|Get your home ready||Resources for the home|
|Talking to Children about COVID-19: A Parent Resource|
Kentucky Department for Public Health recognizes CDC recommendations for cleaning and disinfecting.
|How to clean and disinfect||General household cleaning and disinfecting|
|After suspected or confirmed exposure||During isolation of someone with suspected or confirmed COVID-19|
|How it spreads||Symptoms|
|Prevention and Treatment||Stigma and COVID-19|
|What to do if you are sick||Frequently asked questions|
|Cases in the U.S.||Global locations with COVID-19|
Social distancing is key to keeping Kentuckians safe. It is essential that Kentuckians participate in the following social distancing activities:
This guidance will continue to change as circumstances warrant.
Uncertainty leads to anxiety. Follow these tips to maintain your mental health and reduce anxiety. Please seek professional help if needed. For more information, visit the CDC guidance for managing anxiety and stress.
During the COVID-19 State of Emergency, individuals should complete the COVID-19 Medicaid PE Application, to request Presumptive Eligibility under the Kentucky Medicaid program. Presumptive Eligibility is temporary and ends on 6/30/2020 unless you submit an application for regular Medicaid. For a listing of participating medical providers for Presumptive Eligibility please access the Kentucky Medicaid Provider Directory. If you have questions or need more information about a participating Medicaid provider, you can call 1-800-635-2570.
Individuals may apply for Medicaid by calling the Kentucky Healthcare Customer Service line toll-free at (855) 459-6328, contacting an application assister through the Kentucky Health Benefit Exchange website, visiting the Benefind website or by calling the DCBS Call Center toll free at (855) 306-8959.
Individuals may apply for the Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, by visiting the Benefind website or by calling the DCBS Call Center toll free at (855) 306-8959.
The COVID-19 response in Kentucky involves stakeholders at every level of the healthcare system. The following documents and links reflect the most current guidance for healthcare providers, laboratories and local public health.
SAMHSA OTP Guidance: SAMHSA issued guidance allowing states with and without emergency declarations to allow Opioid Treatment Programs (OTPs) to provide 28 days of take-home medication to stable patients and 15 days of medication to less stable patients whom the OTP believes can responsibly manage this amount of medication.
SAMHSA 42 CFR Part 2 Guidance: SAMHSA issued guidance which allows providers to share patient SUD diagnosis information that would normally be protected under 42 CFR Part 2 in instances of a bona fide medical emergency. Usage of the medical emergency exception must be documented by providers.
CMS Guidance to Catastrophic Coverage Plans: CMS issued an FAQ clarifying that catastrophic coverage plans must include coverage of COVID-19 diagnosis and treatment under the Essential Health Benefits. CMS will waive enforcement actions against any such plan which provides COVID-19 services before patients pay the plan’s deductible, and encourages plans and states to provide such pre-deductible coverage.
Report observations of non-compliance with the restrictions on workplace and public gathering.View Reporting Options
If anyone has information regarding possible price gouging, contact the Office of the Attorney General Consumer Protection hotline at 888-432-9257 or fill out the complaint form online.
For COVID-19 information in multiple languages, visit Resources in 150+ Languages (Source: Endangered Language Project)