Service Issues

DMV Driver License Renewals and Duplicates Offline

Status: Identified
Components: Agency Online Services - DMV Connected
Identified

Driver License Renewals continue to have issue within State Mainframe.  Investigation is ongoing.

Dec 5th, 2022 04:10PM EST

Identified

Due to ongoing issue in mainframe, driver license renewals and duplicates has been taken offline.

Dec 2nd, 2022 08:45AM EST

  • Agency Online Services
    Status of interactive services such as report filings/license renewals, etc.
    Operational
  • Agency Online Services - DMV Connected
    DMV services that require mainframe or other third party access to function
    Partial Outage
  • Agency Online Services - SOS Connected
    SOS services and issues related to connections with SOS databases
    Operational
  • Agency SharePoint Websites
    Status of agency Websites hosted/maintained by NIC WV in the Enterprise Content Management System.
    Operational
  • OneStop (Business4WV)
    OneStop (Business4WV) environment and connected services
    Operational
  • Payment Services
    NIC WV managed services that process payments.
    Operational

Incident History

WVDMV Dealer Portal Outage

Start Date: Dec 5th, 2022 02:51PM EST
End Date: Dec 5th, 2022 03:57PM EST
Agency Online Services - DMV Connected

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