State Connectivity Issues
Start Date: Sep 21st, 2023 07:54PM EDT
End Date: Sep 21st, 2023 03:54PM EDT
Agency Online Services - DMV Connected
Agency Online Services - SOS Connected
Agency Online Services
Resolved
Sep 21st, 2023 03:54PM EDT
Data connectivity issues have been resolved at this time. Services are returning to normal.
Investigating
Sep 21st, 2023 02:51PM EDT
Support teams continue to be engaged in resolving connectivity issues. We do not have an ETA at this time for when affected services will be restored.
Investigating
Sep 21st, 2023 01:41PM EDT
Support teams continue to be engaged to resolve root cause. Unfortunately, the issue has worsened and all connected services are down at this time. This includes all DMV Services, and DHHR Support Payment Information system. This also affects some Onestop.wv.gov services and voter registration.
Investigating
Sep 21st, 2023 12:54PM EDT
There is currently an issue with State of West Virginia connected system impacting multiple applications and services. This issue is affecting any application with data hosted with the State of West Virginia managed environments including services for WVDMV, SOS Business One Stop, and DHHR Support Payment Information system. We have applied some mitigation efforts to lessen the impact as we work with the state for a full resolution. Affected services may operate slower or be unavailable until underlying issue is resolved.
Support teams are currently engaged in resolving this issue.